• Free Online Training Clinics

Free Clinics

Voyager invites all its users to dial-in to its monthly FREE training clinics to get first hand best practice of utilising each of the products bells and whistles.  The topics vary from the basics to the more complex processes that are on offer and ensure users get the most from the products.

"Before we attended training we were convinced that we were using about 80% of the database, we discovered during the training that we were actually in reality only using about 10%"

Sign up to the appropriate clinics below and the password will be sent out on the day of the clinic


Clinic Reminders - Click Here to Opt in



 Infinity Clinics

Searching Clinic - Friday 20th April 10.30 to 11.00

Searching, Candidate and Contact Search - utilising search criteria to identify lost talent, exception searching and advanced searching

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Dashboard Clinic - Friday 11th May 10.30 to 11.00

Dashboard - How to utilise the dashboard for users, teams or the company as a whole, setting targets and how it is produced

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Scheduled Reports Clinic - Friday 18th May 10.30 to 11.00

Scheduled Reports - A look at the suite of reports available and setup and manage scheduled reports so you can automate the running of weekly, monthly or annual reports for any user

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Latest Enhancements Clinic - Friday 8th June 10.30 to 11.00

Latest enhancements – Has Infinity been upgraded recently or want to see what new enhancements have been added to the system.  The story of 2.21 to now

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Notes Templates Clinic - Friday 15th June 10.30 to 11.00

Notes Templates – how and when to use note templates to work more efficiently

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Finance Clinic - Friday 13th July 10.30 to 11.00

Finance Clinic - A look at all the areas where finance content in candidate, company and placement records

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Permissions Clinic - Friday 20th July 10.30 to 11.00

Permissions Clinic - A look at roles of users and a look through some of the key permission settings

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VDQ! Clinics

Candidate and Client Records - Tuesday 10th April 15.30 to 16.00

Candidate and Client Records


Home Page - Tuesday 1st May 15.30 to 16.00

Home Page

Business Rules - Tuesday 5th June 15.30 to 16.00

Business Rules

Requirements and Placements - Tuesday 3rd July 15.30 to 16.00

Requirements and Placements

Professional/Commercial Clinics

Diary Clinic - Friday 20th April 11.30 to 12.00

The Homepage - Diary Management and Call-backs / Renewal Actions


Searching Clinic - Friday 11th May 11.30 to 12.00

Searching, Advanced Search - utilising search criteria to create lists


Coversheet Clinic - Friday 8th June 11.30 to 12.00

Coversheets - using Voyager to include a coversheet to include key information for CV submissions


Skills Dictionary Clinic - Friday 13th July 11.30 to 12.00

Skilling skills, using Autoskill and then managing the candidates to ensure these skills are current and appropriate.


Mid-Office Clinics

Mid Office Improvements - Friday 20th April 15.00 to 15.30

This is an ideal opportunity to be made aware of the new processes and functions in Mid Office.

This clinic will introduce you to the various features that have recently been added to the software primarily based on feedback and requests from our customers.


Top Tips - Friday 25th May 15.00 to 15.30

Top Tips - This clinic is well worth the visit for the more experienced Mid Office user.

Designed to speed up your current process, you will be shown advanced timesheet entry, how to successfully manage your grids and data as well as a complete overview of how Intelligent Entry can streamline placement data between Mid Office and VDQ.


Effective Invoice Management - Friday 22nd June 15.00 to 15.30

Ever wanted to know how to adapt your invoicing process to meet your customer’s individual or unique needs?

This session will show you how to configure your invoice templates/ content, how to consolidate invoices, amend invoice contact details including refreshing linked data, and how to add timesheets to the invoice.


Mid Office Reports - Friday 27th July 15.00 to 15.30

This clinic will show how the numerous reports Mid Office generates can help drive your company forward by evaluating historical and current financials at the click of a button.

Including margin, umbrella and timesheets reports, Mid Office offers you purchase and sales daybooks that can be exported to Excel allowing you the flexibility to crop and display the exact data you require.



     NB:- The clinics are for current users of our products, ensure you sign up for the appropriate clinics and enter your work email address to receive the password